Using Terminal Services with Capital Apps

The more complex networks get and security rights become, the harder installation, setup and overall performance is slowed down.

We are encouraging our clients to consider using Microsoft Terminal Services to win the network battle.

Brief explanation: Capital Applications are installed on the server. Users use a brower to securely access their Capital application on the server from anywhere.  Reports are configured to run naturally on your local printer.  The benefit is that network traffic is eliminated, setup is easy, issues with workstations are minimal and updates take place on the server making it easier to manage.

Amber at Christiansburg, VA had this to say about using her property tax program with Terminal Services
"We recently started using Terminal Services after having many issues of slow posting, error messages, locking up, etc. Since then, all of our cashiers have been able to post at the same time and the processing time has decreased incredibly. I can do my corrections much faster that we have ever been able to in the past. It would take a very long time to process when writing off multiple years of interest, especially if someone else was trying to post a payment at the same time. It has really improved the speed and efficiency in which we operate and has really improved our processes. I wish we would have did that much sooner!"

Terminal Services is very affordable and we encourage you to talk with your network person about implementing Terminal Services.  Often you can install Terminal Services on a newer existing server.

Email Capital Support if you have an interest in discussing using Terminal Services.

Chris Sturm

Printing Crystal Reports in a Terminal Services Environment

If a terminal services environment is being used to run Capital Software applications there is one thing that must be done on the server for the crystal reports to work.

On the server there should be a folder called c:\windows\crystal, copy the crystal folder (holds reporting .dll’s). Once copied, in Active directory, each user should have its own home directory defined in the properties of his/her account. Under that folder there should be a windows folder, paste the crystal folder that was copied before into each of their windows folder in their home directory. This should take care of the reporting issues that are being observed.