What to do if penalties do not show up on the accounts and they are late today?

You may consider one of 2 solutions. First, check the charges tab of an account you know is late. Display a late line item. Is there a PAST DUE date entered? That is the main trigger the system uses. If there is a date, then the second option is to run the Manual Recalculation. This program controls all calculations within the software. If neither of these options works, contact Technical Support at 888-553-9991 extention 1 or on our website at www.capitalsoftwareinc.com.