Process a Credit into a Refund

Follow these steps to Process a Credit that exist in the credit field on the main screen into a refund.

1. Go to the account.

2. Right down the amount of credit you want to refund.

3. Click on the single payment button. If there are charge lines listed above, then right click on each of the lines to make sure that the checkmark is taken out of the process column for each line.

4. In the "Total Payment" field enter the credit amount you want to refund.

5. In the credit processing section enter in the field "Amount from Credit you want to use" enter the same amount as in previous step. In the drop down choose "Credit Only".

6. Click ok. Then choose gl accounts for credit and double click.

7. Then choose REFUND from the drop down.

8. Then choose refund gl accounts and double click.

9. Receipt will pop up with the account information including mailingaddress and amount to print the check.