Showing posts with label difference. Show all posts
Showing posts with label difference. Show all posts

Tuesday, December 29, 2009

Billing vs. Printing within Capital Software Utility Billing.

Applying Charges and Printing are two totally separate topics in the Utility Bill System. The act of applying charges can be performed at any time through a manual or automated procedure.

The billing statements that come standard with The Utility Bill system perform a real-time refresh of the outstanding charges prior to printing the statements. For example, if you are preparing to print your bills and you notice something is incorrect on a single account, you would go to the Charges tab on that account, fix the problem and redo the billing wizard to generate your bills.dbf source file for printing. It would instantly reflect the change.

REMEMBER TO ALWAYS RUN A MANUAL RECALCULATION PRIOR TO RUNNING THE BILLING WIZARD TO ENSURE YOUR ACCOUNTS’ CHARGES ARE CURRENT.

What is the difference between the Date Due and the Date Past Due within Capital Software Applications.

Both of those dates have jobs that they perform. One is to be used for when the charges go into affect and the other is used for delinquents. I bet you can guess which one does which. The date due is the main date inside of the system. All of the billing reports are based on the date due. It is the one thing that will always be consistent on each charge.

The system starts counting the number of elapsed days from that date and does not stop until it is paid. Once it is paid the system stops counting the elapsed days and the charges are considered finished. In the trancode setup for penalty and interest you may have seen a field called days. Once the charge has reached that number of elapsed days then it looks at the next item we will discuss which is the date past due.

The date past due is really the last straw before the penalty and interest start applying. Once the computer passes the date past due, it then looks at the days setup in the Tran Code to see if the elapsed days has also past. When the elapsed days have passed and the date past due has passed, then the account is bound to get penalty and interest applied to it. If an account is missing a date past due, it will never get a spawned penalty or interest charge because a date that looks like this ( / / ) will never become delinquent.