Tuesday, December 29, 2009

Billing vs. Printing within Capital Software Utility Billing.

Applying Charges and Printing are two totally separate topics in the Utility Bill System. The act of applying charges can be performed at any time through a manual or automated procedure.

The billing statements that come standard with The Utility Bill system perform a real-time refresh of the outstanding charges prior to printing the statements. For example, if you are preparing to print your bills and you notice something is incorrect on a single account, you would go to the Charges tab on that account, fix the problem and redo the billing wizard to generate your bills.dbf source file for printing. It would instantly reflect the change.

REMEMBER TO ALWAYS RUN A MANUAL RECALCULATION PRIOR TO RUNNING THE BILLING WIZARD TO ENSURE YOUR ACCOUNTS’ CHARGES ARE CURRENT.

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