What is required for a service to qualify for a reading in the Utility Billing Software.

Qualify to get a Reading

To create a reading / billing file the system looks at 3 main fields in the Service to decide whether to include it or not.

1. Status. The Account level status must be Active and the Service level status must be Active or Suspend

2. The Route and Sequence must be entered so the system can put the reading file in the correct walking order.

3. Cycle. The Cycle must match on all the accounts you are trying to pull out into your reading file. The cycle on each level must be spelled exactly the same, Month and month are not the same to a computer.